"Tommy's has been working with Pell & Bales for the last 2 years and I have had the pleasure of working with them for the last 8 months. Both the team and the services that P&B offer have been absolutely fantastic. They have conducted several campaigns for us all of which have had excellent results. P&B have been efficient, honest and helpful. They are very quick on the mark to react if targets aren't being met and always suggest ways to improve things and then do so to ensure that they are. Having attended several caller listening session I am confident in saying that their telemarketers are polite, professional and educated and I am very happy for them to be representing our charity. In terms of account management, it is the best I have ever experienced."